Privacy

I handle your content, writing, and contact information with total confidentiality. I will never share, sell, or rent your name to a third party. I keep all information confidential, including all materials given to me for content development.

Payment

For creative writing coach appointments by phone and manuscript critique/proofreading services, you will receive a payment request e-mail that includes details about your purchase and a link to PayPal to complete payment.

For in-person coaching sessions, please make payment at the time we meet. For phone sessions, please pay in full via Pay Pal at least 24 hours before our scheduled session. If payment isn’t received by then, the session is automatically canceled.

Please note: Unless I read and critique your work during our session, payment for manuscript critique and proofreading is separate from and additional to the coaching session fee. If you’d like me to critique your work before your appointment for discussion during the coaching session, please pay for that separately and submit your work to me at least five business days before our appointment. I provide an estimate for your review and approval before I begin critiquing.

Cancellation and Refund Policy

Coaching Refunds

In order to be eligible for a refund, you must give at least 24 hours notice of a cancellation by phone. Sessions that are canceled with less than 24 hours notice must be paid in full.

If you have given proper notice for a cancellation, two options are available:

You can transfer your initial payment to a future session. (Only when proper notice has been given.)

OR

Your deposit/payment can be refunded to you minus a processing fee.

Coaching No Shows

If you fail to show up for an appointment or fail to call for a phone appointment at the agreed-upon time, your payment is automatically forfeited. No refund will be made. This fee cannot be used toward a future appointment or service.

Disclaimer

Writing coach and critique services facilitate your education and training as a writer. They are not a replacement for professional mental health services. If you require psychological treatment, please contact a licensed mental health professional.